Eligibility
Returns are accepted within 7 days of delivery for manufacturing defects or wrong model dispatch. Chairs must be unused and in original packaging.
Return Process
- Notify sitwellfurnitech@gmail.com within 7 days with photos
- Receive RMA and pickup schedule
- Inspection at our facility within 5 business days of receipt
- Refund or replacement issued after approval
Non-Returnable Items
- Custom upholstery colours or branding
- Items showing signs of assembly or use
- Clearance / made-to-order batches unless defective