Terms of Service

Terms governing use of the Sitwell website and purchase of our B2B chair products.

Last updated: May 2026

Acceptance of Terms

By accessing sitwellfurnitech.com or placing an order with Sitwell Industries Pvt. Ltd., you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.

Products & Orders

Sitwell manufactures and supplies office chairs, visitor seating, ergonomic chairs, executive seating and related products for B2B and institutional buyers. Product images and specifications on this website are indicative; minor variations in colour, finish or dimensions may occur within manufacturing tolerances.

  • Orders are confirmed only upon written quotation acceptance and receipt of purchase order or advance payment as agreed
  • Minimum order quantities (MOQ) apply per model and are stated at quotation stage
  • Custom upholstery, branding or made-to-order batches are non-cancellable once production begins

Pricing & Payment

All prices are quoted in Indian Rupees (INR) unless otherwise stated. GST and freight are additional unless explicitly included in your quotation. Payment terms (advance, credit, LC, etc.) are agreed per order. Delayed payment may attract interest or suspension of further supply.

Delivery

Delivery timelines depend on model, quantity and destination. Estimated dispatch dates are provided at order confirmation but are not guaranteed where events beyond our reasonable control occur. Risk of loss passes to the buyer upon handover to the carrier unless otherwise agreed in writing. See our Shipping & Delivery page for details.

Website Use

You may not misuse this website, attempt unauthorised access, scrape content for commercial redistribution, or use our trademarks without permission. Content on this site is owned by Sitwell and protected by applicable copyright laws.

Limitation of Liability

To the fullest extent permitted by law, Sitwell is not liable for indirect, incidental or consequential damages arising from use of our website or products. Our total liability for any claim relating to a specific order is limited to the amount paid for that order.

Governing Law

These terms are governed by the laws of India. Courts in Ahmedabad, Gujarat shall have exclusive jurisdiction over disputes, subject to mandatory consumer protection laws where applicable.

Changes & Contact

We may update these terms from time to time. Continued use of the website after changes constitutes acceptance. For questions:

Need a Formal Quotation?

Contact our B2B sales team for pricing, MOQ and delivery timelines.